Can I use Intercom as a CLI?

Yes. KosmoKrator exposes a Intercom CLI through kosmo integrations:call and the provider shortcut command. Commands can return JSON for scripts, CI, and coding agents.

Can I expose Intercom through MCP?

Yes. The KosmoKrator MCP gateway can expose selected Intercom tools to clients such as Claude Code, Cursor, Codex, and other MCP-compatible tools.

Where are Intercom credentials stored?

Intercom credentials are configured in KosmoKrator's local integration settings and reused by CLI, Lua, and MCP gateway surfaces.

Can I deny write access for Intercom MCP tools?

Yes. Start the gateway with --write=deny for read-only clients, or use ask/allow only for trusted workspaces.

productivity

Intercom CLI for AI Agents

Use the Intercom CLI from KosmoKrator to call Intercom tools headlessly, return JSON, inspect schemas, and automate workflows from coding agents, scripts, and CI.

Intercom CLI Setup

Intercom can be configured headlessly with `kosmokrator integrations:configure intercom`.

Install, configure, and verify

# Install KosmoKrator first if it is not available on PATH.
curl -fsSL https://raw.githubusercontent.com/OpenCompanyApp/kosmokrator/main/install.sh | bash

# Configure and verify this integration.
kosmokrator integrations:configure intercom --set access_token="$INTERCOM_ACCESS_TOKEN" --enable --read allow --write ask --json
kosmokrator integrations:doctor intercom --json
kosmokrator integrations:status --json

Credentials

Authentication type: Bearer token bearer_token. Configure credentials once, then reuse the same stored profile from scripts, coding CLIs, Lua, and MCP.

Key	Env var	Type	Required	Label
`access_token`	`INTERCOM_ACCESS_TOKEN`	Secret `secret`	yes	Access Token
`base_url`	`INTERCOM_BASE_URL`	URL `url`	no	API Base URL

Command Patterns

The generic command is stable across every integration. The provider shortcut is shorter for humans.

Generic CLI call

kosmo integrations:call intercom.intercom_list_conversations '{"limit":1,"starting_after":"example_starting_after","sort_order":"example_sort_order","status":"example_status"}' --json

Provider shortcut

kosmo integrations:intercom intercom_list_conversations '{"limit":1,"starting_after":"example_starting_after","sort_order":"example_sort_order","status":"example_status"}' --json

Discovery

These commands return structured output for coding agents that need to inspect capabilities before choosing a function.

Discovery commands

kosmo integrations:docs intercom --json
kosmo integrations:docs intercom.intercom_list_conversations --json
kosmo integrations:schema intercom.intercom_list_conversations --json
kosmo integrations:search "Intercom" --json
kosmo integrations:list --json

Automation Contexts

The same configured command surface works in these environments. The command does not change unless the host wrapper, credentials, or permissions change.

CI Run integration calls from CI jobs with JSON output, explicit credentials, and predictable exit status. Cron Jobs Schedule repeatable integration workflows from cron while keeping credentials in KosmoKrator config. Shell Scripts Call integration functions from shell scripts with stable JSON input and output. Headless Automation Use KosmoKrator as a non-interactive integration runtime for local automations and wrappers. Coding Agents Let coding agents discover schemas and execute integration functions through CLI commands or MCP.

CLI Functions

Every function below can be called headlessly. Commands are highlighted, copyable, and scroll horizontally when payloads are long.

`intercom.intercom_list_conversations`

List Intercom conversations with pagination and sorting. Returns conversation IDs, created dates, and state. Use limit, starting_after, and sort_order for pagination and ordering.

Read read

Parameters: limit, starting_after, sort_order, status

Generic call

kosmo integrations:call intercom.intercom_list_conversations '{"limit":1,"starting_after":"example_starting_after","sort_order":"example_sort_order","status":"example_status"}' --json

Shortcut

kosmo integrations:intercom intercom_list_conversations '{"limit":1,"starting_after":"example_starting_after","sort_order":"example_sort_order","status":"example_status"}' --json

`intercom.intercom_get_conversation`

Retrieve an Intercom conversation by its ID. Returns the full conversation including message parts, contacts, and metadata.

Read read

Parameters: conversation_id

Generic call

kosmo integrations:call intercom.intercom_get_conversation '{"conversation_id":"example_conversation_id"}' --json

Shortcut

kosmo integrations:intercom intercom_get_conversation '{"conversation_id":"example_conversation_id"}' --json

`intercom.intercom_create_conversation`

Create a new conversation in Intercom. Requires a user_id (Intercom contact ID) and a message body. Returns the created conversation with its ID.

Write write

Parameters: user_id, body

Generic call

kosmo integrations:call intercom.intercom_create_conversation '{"user_id":"example_user_id","body":"example_body"}' --json

Shortcut

kosmo integrations:intercom intercom_create_conversation '{"user_id":"example_user_id","body":"example_body"}' --json

`intercom.intercom_list_contacts`

List Intercom contacts with pagination. Returns contact IDs, emails, names, and roles. Use limit and starting_after for pagination.

Read read

Parameters: limit, starting_after

Generic call

kosmo integrations:call intercom.intercom_list_contacts '{"limit":1,"starting_after":"example_starting_after"}' --json

Shortcut

kosmo integrations:intercom intercom_list_contacts '{"limit":1,"starting_after":"example_starting_after"}' --json

`intercom.intercom_get_contact`

Retrieve an Intercom contact by its ID. Returns the contact's ID, email, name, phone, role, and custom attributes.

Read read

Parameters: contact_id

Generic call

kosmo integrations:call intercom.intercom_get_contact '{"contact_id":"example_contact_id"}' --json

Shortcut

kosmo integrations:intercom intercom_get_contact '{"contact_id":"example_contact_id"}' --json

`intercom.intercom_list_companies`

List Intercom companies with pagination. Returns company IDs, names, and employee counts. Use limit and starting_after for pagination.

Read read

Parameters: limit, starting_after

Generic call

kosmo integrations:call intercom.intercom_list_companies '{"limit":1,"starting_after":"example_starting_after"}' --json

Shortcut

kosmo integrations:intercom intercom_list_companies '{"limit":1,"starting_after":"example_starting_after"}' --json

`intercom.intercom_get_current_user`

Retrieve the currently authenticated Intercom admin user. Returns the admin's ID, name, email, and avatar. Useful for identifying which workspace or token is in use.

Read read

Parameters: none

Generic call

kosmo integrations:call intercom.intercom_get_current_user '{}' --json

Shortcut

kosmo integrations:intercom intercom_get_current_user '{}' --json

Function Schemas

Use these parameter tables when building CLI payloads without calling integrations:schema first.

intercom.intercom_list_conversations 4 parameters

Schema command

kosmo integrations:schema intercom.intercom_list_conversations --json

Parameter	Type	Required	Description
`limit`	integer	no	Maximum number of conversations to return (default 20).
`starting_after`	string	no	Pagination cursor from a previous response.
`sort_order`	string	no	Sort order: "asc" or "desc".
`status`	string	no	Filter by conversation status: "open", "closed", or "all".

intercom.intercom_get_conversation 1 parameters

Schema command

kosmo integrations:schema intercom.intercom_get_conversation --json

Parameter	Type	Required	Description
`conversation_id`	string	yes	Intercom conversation ID.

intercom.intercom_create_conversation 2 parameters

Schema command

kosmo integrations:schema intercom.intercom_create_conversation --json

Parameter	Type	Required	Description
`user_id`	string	yes	Intercom contact ID (user) to create the conversation for.
`body`	string	yes	Initial message body for the conversation.

intercom.intercom_list_contacts 2 parameters

Schema command

kosmo integrations:schema intercom.intercom_list_contacts --json

Parameter	Type	Required	Description
`limit`	integer	no	Maximum number of contacts to return (default 20).
`starting_after`	string	no	Pagination cursor from a previous response.

intercom.intercom_get_contact 1 parameters

Schema command

kosmo integrations:schema intercom.intercom_get_contact --json

Parameter	Type	Required	Description
`contact_id`	string	yes	Intercom contact ID.

intercom.intercom_list_companies 2 parameters

Schema command

kosmo integrations:schema intercom.intercom_list_companies --json

Parameter	Type	Required	Description
`limit`	integer	no	Maximum number of companies to return (default 20).
`starting_after`	string	no	Pagination cursor from a previous response.

intercom.intercom_get_current_user 0 parameters

Schema command

kosmo integrations:schema intercom.intercom_get_current_user --json

Parameter	Type	Required	Description
No parameters.

Permissions

Headless calls still follow the integration read/write permission policy. Configure read/write defaults with integrations:configure. Add --force only for trusted automation that should bypass that policy.