KosmoKrator

productivity

Zendesk MCP, CLI, and Lua Integration for AI Agents

Zendesk integration docs for AI agents: MCP gateway setup, Zendesk CLI commands, Lua API reference, credentials, and function schemas.

Zendesk for agents

Credentials can be configured manually in web or CLI hosts.

Use this integration from Lua code mode, the headless integrations CLI, or the KosmoKrator MCP gateway. The same package metadata powers all three surfaces.

Agent Surfaces

Zendesk CLIHeadless setup, JSON output, direct function calls. Zendesk MCPExpose selected tools to local MCP clients. Zendesk LuaAgent-facing namespace and Lua reference. FeedbackReport missing tools, auth issues, or bad metadata.

Machine-Readable Metadata

integration_slug
zendesk
route_slug
zendesk
package
zendesk
auth_strategy
oauth2_manual_token
cli_setup_supported
true
cli_runtime_supported
true
mcp_gateway_supported
true
lua_supported
true

Function Catalog

FunctionTypeParametersDescription
zendesk.zendesk_create_ticket Write write 7 Create a new ticket in Zendesk. Requires a subject and description. Optionally set priority, type, status, and assignee. Returns the created ticket with its ID.
zendesk.zendesk_get_current_user Read read 0 Retrieve the currently authenticated Zendesk user. Returns the user's ID, name, email, role, and avatar. Useful for identifying which account or token is in use.
zendesk.zendesk_get_ticket Read read 1 Retrieve a Zendesk ticket by its ID. Returns the full ticket including subject, description, status, priority, and metadata.
zendesk.zendesk_get_user Read read 1 Retrieve a Zendesk user by its ID. Returns the user's ID, name, email, role, and profile details.
zendesk.zendesk_list_organizations Read read 2 List Zendesk organizations with pagination. Returns organization IDs, names, and created dates. Use per_page and page for pagination.
zendesk.zendesk_list_tickets Read read 5 List Zendesk tickets with pagination and filtering. Returns ticket IDs, subjects, status, priority, and created dates. Use per_page, page, and status for pagination and filtering.
zendesk.zendesk_list_users Read read 5 List Zendesk users with pagination and filtering. Returns user IDs, names, emails, and roles. Use per_page, page, and role for pagination and filtering.