KosmoKrator

productivity

Zoho Desk MCP, CLI, and Lua Integration for AI Agents

Zoho Desk integration docs for AI agents: MCP gateway setup, Zoho Desk CLI commands, Lua API reference, credentials, and function schemas.

Zoho Desk for agents

Credentials can be configured manually in web or CLI hosts.

Use this integration from Lua code mode, the headless integrations CLI, or the KosmoKrator MCP gateway. The same package metadata powers all three surfaces.

Agent Surfaces

Zoho Desk CLIHeadless setup, JSON output, direct function calls. Zoho Desk MCPExpose selected tools to local MCP clients. Zoho Desk LuaAgent-facing namespace and Lua reference. FeedbackReport missing tools, auth issues, or bad metadata.

Machine-Readable Metadata

integration_slug
zoho-desk
route_slug
zoho-desk
package
zoho-desk
auth_strategy
oauth2_manual_token
cli_setup_supported
true
cli_runtime_supported
true
mcp_gateway_supported
true
lua_supported
true

Function Catalog

FunctionTypeParametersDescription
zoho-desk.zohodesk_list_tickets Read read 8 List support tickets from Zoho Desk. Supports filtering by department, status, priority, and other criteria. Returns ticket IDs, subjects, statuses, and basic details.
zoho-desk.zohodesk_get_ticket Read read 1 Get full details of a specific support ticket by its ID, including subject, description, status, priority, assignee, contact info, and custom fields.
zoho-desk.zohodesk_create_ticket Write write 10 Create a new support ticket in Zoho Desk. Requires at least a subject and department ID. Optionally include a contact ID, description, priority, and other ticket fields.
zoho-desk.zohodesk_update_ticket Write write 9 Update an existing support ticket in Zoho Desk. Provide the ticket ID and the fields to update (e.g., status, priority, assignee, subject, description).
zoho-desk.zohodesk_list_contacts Read read 5 List contacts from Zoho Desk. Supports filtering by name, email, and search terms. Returns contact IDs, names, emails, and phone numbers.
zoho-desk.zohodesk_list_articles Read read 7 List knowledge base articles from Zoho Desk. Supports filtering by department, category, and search terms. Returns article IDs, titles, summaries, and categories.
zoho-desk.zohodesk_list_departments Read read 2 List all departments configured in Zoho Desk. Returns department IDs, names, descriptions, and visibility settings. Department IDs are needed when creating tickets.
zoho-desk.zohodesk_get_current_user Read read 0 Get the profile of the currently authenticated Zoho Desk user. Returns user ID, name, email, role, and other profile information.