Can I use ServiceNow as a CLI?

Yes. KosmoKrator exposes a ServiceNow CLI through kosmo integrations:call and the provider shortcut command. Commands can return JSON for scripts, CI, and coding agents.

Can I expose ServiceNow through MCP?

Yes. The KosmoKrator MCP gateway can expose selected ServiceNow tools to clients such as Claude Code, Cursor, Codex, and other MCP-compatible tools.

Where are ServiceNow credentials stored?

ServiceNow credentials are configured in KosmoKrator's local integration settings and reused by CLI, Lua, and MCP gateway surfaces.

Can I deny write access for ServiceNow MCP tools?

Yes. Start the gateway with --write=deny for read-only clients, or use ask/allow only for trusted workspaces.

productivity

ServiceNow MCP, CLI, and Lua Integration for AI Agents

ServiceNow integration docs for AI agents: MCP gateway setup, ServiceNow CLI commands, Lua API reference, credentials, and function schemas.

ServiceNow for agents

Credentials can be configured manually in web or CLI hosts.

Use this integration from Lua code mode, the headless integrations CLI, or the KosmoKrator MCP gateway. The same package metadata powers all three surfaces.

Agent Surfaces

ServiceNow CLIHeadless setup, JSON output, direct function calls. ServiceNow MCPExpose selected tools to local MCP clients. ServiceNow LuaAgent-facing namespace and Lua reference. FeedbackReport missing tools, auth issues, or bad metadata.

Machine-Readable Metadata

integration_slug: servicenow
route_slug: servicenow
package: servicenow
auth_strategy: basic
cli_setup_supported: true
cli_runtime_supported: true
mcp_gateway_supported: true
lua_supported: true

Function Catalog

Function	Type	Parameters	Description
`servicenow.servicenow_list_incidents`	Read `read`	2	List incidents from the ServiceNow incident table. Supports filtering via an encoded query string (sysparm_query) and a configurable result limit.
`servicenow.servicenow_get_incident`	Read `read`	1	Retrieve a single ServiceNow incident by its sys_id. Returns the full incident record.
`servicenow.servicenow_create_incident`	Write `write`	3	Create a new ServiceNow incident. Provide a short description, an optional full description, and a priority level.
`servicenow.servicenow_update_incident`	Write `write`	2	Update an existing ServiceNow incident. Provide the incident sys_id and the fields to update.
`servicenow.servicenow_list_tasks`	Read `read`	2	List tasks from the ServiceNow task table. Supports filtering via an encoded query string and a configurable result limit.
`servicenow.servicenow_get_task`	Read `read`	1	Retrieve a single ServiceNow task by its sys_id. Returns the full task record.
`servicenow.servicenow_create_task`	Write `write`	4	Create a new ServiceNow task. Provide a short description and optional additional fields.
`servicenow.servicenow_list_users`	Read `read`	2	List users from the ServiceNow sys_user table. Supports filtering via an encoded query string and a configurable result limit.
`servicenow.servicenow_get_user`	Read `read`	1	Retrieve a single ServiceNow user by their sys_id. Returns the full user record.
`servicenow.servicenow_get_current_user`	Read `read`	0	Get the profile of the currently authenticated ServiceNow user. Useful for verifying credentials and retrieving the logged-in user's details.